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Power Pro Golf Shop
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About Us
- Power Pro Golf are completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us using the details below:
Power Pro Golf
Cool Trading Ltd
The Linden Building
Regent Park
Booth Drive
Wellingborough
NN8 6GR
United Kingdom
Phone: 08701 432600
Fax: 01933 670998
Email: sales [at] powerprogolf [dot] com
VAT No: 833 7917 03
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Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart, these items can be removed later if you wish.
After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. If preferred you can also print the order form and send it to us by fax or post or telephone us on 08701 432599 and place your order over the phone.
We accept all major credit cards via our secure server and can accept cheques with orders via the post. (Please make cheques payable to "Cool Trading Ltd") The safest way to pay is online or by phone, however you may also send your credit card information via fax, e-mail, or post.
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Shipping And Handling
FREE Delivery
POWER PRO GOLF offer FREE DELIVERY on all orders over £130.
Orders under £130 will be subject to the carriage charges specified for delivery to Mainland UK up to maximum charge of £12.
For deliveries to UK Islands / Channel Islands / Europe please contact us on 08701 432599 for a quotation.
Delivery Timing
Smaller items are usually sent the same day by Royal Mail First Class post for orders received by 3.30pm.
Deliveries of larger items are normally made by carrier from Monday to Friday 7.30am to 5.30pm (excluding Bank Holidays). Should you require Guaranteed NEXTDAY delivery or Saturday AM delivery, this is available at a premium - please see the online payment options.
Orders placed before mid-day are usually dispatched the same day wherever possible.
Deliveries are usually dispatched on the day after ordering on a 1-2 day carrier. If you have not received delivery within 5 working days from placing your order, please call us on 08701 432599 and we will track your delivery.
In the event that we have insufficient stock to fulfill an order, any refund due shall be provided promptly, and in any event not later than 21 days from the date on which the shortfall became apparent. Power Pro Golf shall not be obliged to offer any form of compensation for disappointment or inconvenience suffered.
Accepting Delivery
All goods leave our warehouse in perfect condition. All carrier deliveries need to be signed for - please check goods while the driver is present and ensure that delivery is complete and undamaged.
In the event that a delivery is short or damaged, please write the details on the driver's paperwork and call us immediately on 08701 432599.
If no-one is available to accept the parcel at the stated delivery address, the parcel may be redirected to a different address. This is only possible after the first delivery attempt when a card has been received.
What if I'm out when the couriers deliver my goods?
If there is no-one available to sign, they will leave a card stating that they have attempted delivery. If you call the number on the card, they will arrange re-delivery on another day convenient to you; the depot opening times are printed on the card should you prefer to collect your goods.
After the 1st delivery attempt, the parcel will be held for 5 working days or until contact is made by the customer or ourselves on your behalf. Any parcels not delivered or collected within 5 days of the 1st attempted delivery will automatically be returned to Power Pro Golf, please do not delay making contact with ourselves or the courier's local depot to arrange re-delivery. A charge of £6 will have to be applied to any order returned to us and subsequently re-sent for delivery.
For reasons of security, our couriers require that the parcel be signed for at your address or by a next-door neighbour. Alternatively, we will be happy to accept a work delivery address where someone would be available to sign for delivery.
Delivery Tariff |
Transit Time |
Cost |
Orders placed online, over £130 (exc shipping),
UK Mainland
(excluding Isles & BFPO Addresses) |
Up to 3 Working Days |
FREE |
Express Delivery UK Mainland
Delivery (£5 extra)
(excluding Highlands & Isles) |
1 - 2 Working Days
(Next Day if Ordered
Before Mid-day) |
£15 |
Orders Under £130 UK Mainland
(excluding Isles & BFPO Addresses) |
Up to 3 Working Days |
£12 max |
BFPO Addresses |
3 - 5 Working Days |
£10 |
Channel Islands, UK Islands (Wight, Man, Lewis, Aran,
Shetland, Orkney, N Ireland
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3- 5 Working Days |
£20 |
France , Belgium , Germany , Netherlands |
5 - 7 Working Days |
£ 25 |
Denmark , Finland , Norway , Sweden |
5 - 7 Working Days |
£ 35 |
Italy , Austria , Switzerland |
5 - 7 Working Days |
£ 45 |
Portugal , Spain (Mainland only)
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5 - 7 Working Days |
£ 55 |
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Back Orders
If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.
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Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
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Guarantee
- Price Promise - All of the products offered from Power Pro Golf are excellent value for money, and we believe that our prices are the lowest you will find either on the internet, or in retail outlets. If you find an item cheaper elsewhere then we will beat the price providing the following conditions are met.
1. The two items must be identical (including warranty & service/backup offered)
2. The price must include VAT and other charges e.g. delivery.
3. The item must be brand new and not ex-display, end of line or returned stock.
4. The item must be the standard price and not in a sale or on special offer.
5. You must provide sufficient information to enable us to verify the price ourselves, e.g. website address.
6. The alternative item must currently be available.
7. The price promise only applies to goods available in the UK.
For more information please call our customer services department on 08701 432599
Warranty Information
All products are covered by a 12 month manufacturers warranty against defective materials unless otherwise stated. Further / Extended warranties are provided at our discretion and may be withdrawn or amended at any time. Warranty cards must be returned for the warranty to remain valid and proof of purchase will be requested.
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Reaching Us
If you need to reach us, please email us on sales@powerprogolf.com, alternatively, you can call on 08701 432599 (International +44 8701 432599), fax us on 08701 432604 or write to us at Cool Trading Ltd, The Linden Building, Regent Park, Booth Drive, Wellingborough, Northants, NN8 6GR, UK
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Privacy Policy
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
We will not pass on your details to other parties or add you to unsolicited mailing lists.
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Returns Policy
We want you to be completely delighted with any Power Pro Golf and offer a 14 day money back guarantee, Any product may be returned within 14 days of delivery for a full refund (excluding delivery charge), provided it is in the same condition as when it was delivered and is packed in, or accompanied by, the original packaging.
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